Job Experience
I am spending this year working at Avanti. Within the leading providers of Print MIS solutions company, I had the pleasure to be a part of a dynamic team in the Professional Services department.
Integration Specialist (2019-Present)
Location: Avanti Computer Systems Limited, Toronto, ON
President (2017-Present)
Location: ChromoFuze, Markham, ON
Product Support Specialist (2017-2019)
Location: Avanti Computer Systems Limited, Toronto, ON
- – Providing rapid response and resolution to complex product issues
- – Maintaining the highest level of client satisfaction by providing proactive support and consistently exceeding client expectations
- – Develop deep product expertise
- – Reproducing and meticulously documenting software defects, making recommendations for product enhancements where appropriate
- – Help create and maintain knowledge base content
- – Collaborate with team to improve internal processes and procedures
Systems Administrator (2016-2017)
Location: TC • Transcontinental, Markham/Aurora, ON
- – Creating templates for online web-to-print sites for a number of clients
- – Checking creative files to ensure it conforms within printing standards
- – Assisting in troubleshooting activities for fonts, templates and Pageflex issues
- – Manage and organize working files within Transcontinental’s server
- – Constructing workflows for new products that are non-standard sizes
- – Helped out in special projects as required
Premedia Lab Monitor (2015-2017)
Location: Ryerson University (GCM), Toronto, ON
- – Assisting students with technical issues on macOS and Adobe Creative Suite
- – Updating and installing programs on macOS
- – Experience operating and maintaining Pak-Ready Table, Roland SOL Jet Pro4 XR-640 Wide Format Printer, Esko CDI Spark, Orbital X Flexo Plate Processor, Kongsberg V20 Digital Cutting Table, Epson P9000, 9880, 4800, 4900 Proofers, HP Colour LaserJet M750 and Phaser 7900 printers
- – Maintained a photo studio (lighting, backdrops, cameras and accessories)
- – Logged inventory of equipment and supplies
- – Creating and managing knowledge base of “How-To” guides for various equipment
- – Other maintenance activities including cable and network management
Graphics and Design Executive (2016-2017)
Location: Ryerson University (CSA), Toronto, ON
Accounting Assistant (2014-2016)
Location: Clean Diesel Technologies, Inc. (CDTi), Thornhill, ON
- – Daily payables and cash receipts entry and invoicing across multiple companies
- – Maintained customer and vendor files
- – Conducted credit checks on all new customer accounts to establish credit worthiness
- – Resolved vendor invoice discrepancies and general account issues
- – Helped out in special projects as required
Assistant Coach (2009-Present)
Location: Sunny Tang Martial Arts Centre, Scarborough, ON
- – Teach basic to advance Wushu forms to junior students
- – Train athletes to develop the necessary skills for competitions
Packaging Assistant (2010-2011)
Location: Lind Equipment, Markham, ON
- – Assist in packaging orders to prepare for shipment
- – Replacing logos with newly designed labels